Innovating Internal Tools for Greater Customer Impact
To address a disconnected customer support system, MVP designs were delivered to create a unified interface that enhances effectiveness and user satisfaction.
iBodyMap: Simplifying Medical Jargon through Visual Tracking
The platform combines a visual medical avatar to help users identify areas of discomfort with an integrated diary that aggregates provider information.
Research-Driven Wellbeing: A Privacy-Centered Wellness App
This real-world project, conducted between a consulting agency and a major tech company, addresses the wellness needs of first responders through an innovative digital solution.
Bridging the Legal Knowledge Gap for Immigrant Communities
The application features bilingual support in English and Spanish, intuitive navigation, and visual aids to help users mitigate risks linked to rights violations, detention, or deportation.
Optimizing Mobile Accessibility for Localized COVID-19 Services
This volunteer initiative, sponsored by Code for America, focused on developing a community-driven platform prioritized for accessibility, mobile optimization, and multilingual availability.
Anticipating Friction: An Intuitive Online Library Experience
The solution addresses frustrations parents and children face with long waitlists by providing an intuitive online experience that rewards patience with suggested content.
Winkel: Seamless Grocery Tracking for the On-the-Go Lifestyle
Using tools like Adobe XD and Invision, the design process involved user personas, paper prototyping, and iterative testing to refine features like budget tracking and list creation
Design Handoff: Collaborating on Responsive Layouts
This case study showcases the execution of responsive design layouts across branding, digital marketing, and UX/UI categories.