Design Operations:
The orchestration and optimization of people, processes, and craft in order to amplify design's value and impact at scale.— Nielsen Norman Group
I am passionate about the end-to-end process just as much as the design deliverable. I bring strategic value by understanding, communicating, and operationalizing tactical processes to reduce design-friction at scale:
Onboarding new team members through workshop methodology and Human-Centered philosophy.
Standardizing filing repository and templatizing deliverable assets for improved efficiency and quality output.
Developing a lean “Project Retrospective” practice to capture knowledge sharing and improve team communication.
Cultural Prototyping
Presentation on insights and findings gleaned from 4 company-wide workshops on company culture at IndigoSlate.
Shared File Strategy
The Creative Marketing team at Chegg needed an archival strategy to streamline file sharing across the organization while maintaining design quality.
Templatized Visual Library
Product owners needed templatized visual assets that fit the parent brand at Chegg for their content marketing.